Cancellation & Refund Policy

Courses and workshops

Eligibility for cancellation, transfer or refund will depend on the specific program and timing of the request. Applicable rules should be displayed before checkout.

Organizational engagements

Cancellation and rescheduling terms for consulting and customized training will be stated in the signed proposal, agreement or statement of work.

Digital materials

Accessed or downloaded digital products may have different refund conditions where permitted by law. Those conditions should be stated before purchase.

How to request help

Use the contact page and include the purchaser name, program or invoice number and reason for the request.